Tiered Crystal Chandelier, Touch LED

• Build. Solid metal frames with hand-finished plating. Glass and crystal components are fitted by hand, so small variations between pieces are normal.
• Bulbs. Most fixtures take standard E26 bulbs. The bulb type and number of lights are listed in the specifications on this page. Unless stated, bulbs are sold separately.
• Dimming. Where a fixture is dimmable it is noted in the specifications. Dimmable LED fixtures need a compatible LED dimmer switch.
• Installation. Hardwired fixtures should be fitted by a qualified electrician in line with local codes. Plug-in lamps need no installation.
• Placement. Only fixtures listed as outdoor, solar or damp-rated should be installed outside. Indoor fixtures used outdoors are not covered by warranty.

Full dimensions, finish and light count are listed in the product specifications above. If you're unsure whether a piece suits your space, email support@shopauveren.com with your room measurements and ceiling height.

Before you start

Always switch the fixture off at the wall and let the bulbs cool completely before cleaning.

Stained glass and Tiffany-style

Dust with a dry or barely damp microfibre cloth. Avoid ammonia-based cleaners, which damage the solder seams between glass panels. Never submerge a shade.

Crystal

Wipe each drop with a soft cloth lightly dampened with water, then dry immediately to prevent water spots. Support the arm with your other hand so you don't put weight on the fitting.

Metal finishes

Dust with a dry cloth. Antique brass and bronze develop a patina over time — this is intended, not a fault, and polishing it away will remove the finish. Avoid abrasive cleaners on all plated metal.

Fabric and linen shades

Dust with a lint roller or a soft brush attachment. Spot-clean sparingly with a barely damp cloth and let it air dry fully.

Rattan, wood and paper

Dust dry only. Keep away from damp rooms and direct heat, which can warp natural materials.

Outdoor and solar fixtures

Wipe the solar panel clear of dust and leaves every few weeks — a dirty panel is the most common reason a solar light stops charging properly.

Questions about a specific piece? Email support@shopauveren.com.

Free shipping on every order

Shipping is free across the United States on all orders, with no minimum. The price you see is the price you pay.

Order processing

Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery window

Please allow 2 to 5 weeks for delivery. Most orders arrive within this window.

A few pieces take longer. Large outdoor fixtures, stone tables and made-to-order furniture can take up to 9 weeks. If you need something by a particular date, email us before ordering and we will tell you the realistic window for that item.

Our pieces are made and dispatched by workshops overseas. That is what lets us sell hand-finished lighting and stone furniture at these prices rather than department-store prices — the trade-off is that it takes longer to reach you than a warehouse item.

Tracking

Most orders ship with a tracking number, sent by email as soon as the piece leaves the workshop.

Some larger items ship on freight services that do not provide tracking. For those we email you at dispatch and again when the carrier has a delivery date. You can also email us at any time for an update.

Where we ship

We currently ship within the United States. We do not ship internationally at this time.

Orders with several items

Items in the same order may be dispatched separately and arrive on different days. This is normal and does not mean anything is missing.

Large and fragile items

Chandeliers, floor lamps, ceiling fans and stone tables are packed for long transit. If anything arrives damaged, photograph the item and its packaging and contact us within 7 days — see our Return & Refund Policy.

Incorrect addresses

Please check your shipping address at checkout. We cannot reroute a parcel once it is with the carrier, and re-delivery of a parcel returned due to an incorrect address may incur a further charge.

Questions

Email support@shopauveren.com with your order number and we will help.